My instructional design process is rooted in clarity, empathy, and purpose. I approach every project with a structured, learner-centered mindset. I begin with discovery and conclude with meaningful evaluation. By blending evidence-based practices with agile development and storytelling, I create learning experiences that are not only instructionally sound but also impactful and actionable.
Below, I walk you through the five core phases of my design workflow. From uncovering the real learning need to refining content based on data and learner feedback, this process ensures every product is aligned, accessible, and effective. I apply this approach to self-paced modules, blended curricula, onboarding programs, and more.
Step 1: Discovery & Needs Analysis
I begin by clarifying the challenge: Is training the right solution? Through stakeholder consultation, performance analysis, and document review, I identify root causes of performance gaps. I map desired business outcomes to learner behaviors and define metrics for success. This phase often includes training justification, identifying constraints, and aligning scope with mission priorities.
Activities Included:
Shareholder interviews and goal clarification
Need Analysis/Gap Analysis
Reviewing SOPs, Org Charts, Reports
Training vs non-training solution determination
Tools Used:
Surveys (Google Forms, MS Forms)
SME Interviews
SWOT Analysis
Excel/Power PI Dashboards
Deliverables:
Needs assessment summary
Learner & Task analysis report
Project Scope document
Problem statement
Draft success metrics
Step 2: Define the Learner (Personas & Context)
I create robust learner personas based on job role, skill level, environment, and cultural factors. I explore the context in which learners apply knowledge, whether they work remotely in digital environments or in the field where conditions are dynamic and hands-on. I also consider time constraints and emotional demands to ensure training is relatable, relevant, and appropriately leveled.
Activities Included:
Learner Interviews and empathy mapping
Environmental and digital access scans
Persona creation (motivation, pain points, barriers)
Alignment with equity and accessibility goals
Tools Used:
Miro
Persona Templates
Job Aids
Deliverables:
Learner Personas
User journey maps
Constraints checklists
Tech access evaluation
Step 3: Design & Storyboard
I translate needs into measurable learning objectives using Bloom’s Taxonomy and backward design. Then I architect the learning experience: modality, media strategy, interactivity types, branching logic, and visual tone. I storyboard every key interaction and embed adult learning principles.
Activities Included:
Defining learning objectives and KPIs
Curriculum mapping and content sequencing
Interactive storyboard creation
Visual concept mockups
Tools Used:
Articulate Storyline/Adobe Captivate
Vyond
Camtasia
PowerPoint/Google slides
Snagit
Deliverables:
Instructional design plan
Learning objectives matrix
Storyboard
Visual prototype
Assessment blueprints
Step 4: Development & Prototyping
I develop in agile cycles, creating a working prototype for stakeholder feedback before scaling. Content is accessibility-tested, responsive, and aligned with brand and mission. I integrate simulations, click-to-reveal, drag-and-drop, narration, and media to support diverse learning needs.
Activities Included:
Rapid prototyping and feedback loops
Media scripting, narration, closed captioning
Usability testing and accessibility validation
LMS packaging (SCORM/xAPI)
Tools Used:
Articulate Storyline/Adobe Captivate
Vyond
Camtasia
Canva
Accessibility checker
PowerPoint/Google slides
Snagit
Deliverables:
Fully developed elearning or ILT module,
Beta test version
Facilitator and learner guides
Audio scripts
SCORM/xAPI files
Step 5: Evaluation & Continuous Improvement
I evaluate learning effectiveness using Kirkpatrick’s 4 Levels, learner analytics, stakeholder surveys, and performance data. I create reports that translate data into insight, highlighting content gaps, learner challenges, and recommendations for revision and scaling.
Activities Included:
Conducting pre/post assessments and surveys
Analyzing LMS data (completion rates, quiz scores, time-on-task)
Gathering stakeholder feedback
Revising content for re-deployment
Tools Used:
Google Analytics
LMS dashboards
xAPI,
Power BI,
Excel
Kirkpatrick Model Templates
Deliverables:
Evaluation report
Performance dashboard
Content improvement plan
Lesson learned summary
Sustainability recommendations