My instructional design process is rooted in clarity, empathy, and purpose. I approach every project with a structured, learner-centered mindset. I begin with discovery and conclude with meaningful evaluation. By blending evidence-based practices with agile development and storytelling, I create learning experiences that are not only instructionally sound but also impactful and actionable.

Below, I walk you through the five core phases of my design workflow. From uncovering the real learning need to refining content based on data and learner feedback, this process ensures every product is aligned, accessible, and effective. I apply this approach to self-paced modules, blended curricula, onboarding programs, and more.

Step 1: Discovery & Needs Analysis

I begin by clarifying the challenge: Is training the right solution? Through stakeholder consultation, performance analysis, and document review, I identify root causes of performance gaps. I map desired business outcomes to learner behaviors and define metrics for success. This phase often includes training justification, identifying constraints, and aligning scope with mission priorities.

Activities Included:

  • Shareholder interviews and goal clarification

  • Need Analysis/Gap Analysis

  • Reviewing SOPs, Org Charts, Reports

  • Training vs non-training solution determination

Tools Used:

  • Surveys (Google Forms, MS Forms)

  • SME Interviews

  • SWOT Analysis

  • Excel/Power PI Dashboards

Deliverables:

  • Needs assessment summary

  • Learner & Task analysis report

  • Project Scope document

  • Problem statement

  • Draft success metrics

Step 2: Define the Learner (Personas & Context)

I create robust learner personas based on job role, skill level, environment, and cultural factors. I explore the context in which learners apply knowledge, whether they work remotely in digital environments or in the field where conditions are dynamic and hands-on. I also consider time constraints and emotional demands to ensure training is relatable, relevant, and appropriately leveled.

Activities Included:

  • Learner Interviews and empathy mapping

  • Environmental and digital access scans

  • Persona creation (motivation, pain points, barriers)

  • Alignment with equity and accessibility goals

Tools Used:

  • Miro

  • Persona Templates

  • Job Aids

Deliverables:

  • Learner Personas

  • User journey maps

  • Constraints checklists

  • Tech access evaluation

Step 3: Design & Storyboard

I translate needs into measurable learning objectives using Bloom’s Taxonomy and backward design. Then I architect the learning experience: modality, media strategy, interactivity types, branching logic, and visual tone. I storyboard every key interaction and embed adult learning principles.

Activities Included:

  • Defining learning objectives and KPIs

  • Curriculum mapping and content sequencing

  • Interactive storyboard creation

  • Visual concept mockups

Tools Used:

  • Articulate Storyline/Adobe Captivate

  • Vyond

  • Camtasia

  • PowerPoint/Google slides

  • Snagit

Deliverables:

  • Instructional design plan

  • Learning objectives matrix

  • Storyboard

  • Visual prototype

  • Assessment blueprints

Step 4: Development & Prototyping

I develop in agile cycles, creating a working prototype for stakeholder feedback before scaling. Content is accessibility-tested, responsive, and aligned with brand and mission. I integrate simulations, click-to-reveal, drag-and-drop, narration, and media to support diverse learning needs.

Activities Included:

  • Rapid prototyping and feedback loops

  • Media scripting, narration, closed captioning

  • Usability testing and accessibility validation

  • LMS packaging (SCORM/xAPI)

Tools Used:

  • Articulate Storyline/Adobe Captivate

  • Vyond

  • Camtasia

  • Canva

  • Accessibility checker

  • PowerPoint/Google slides

  • Snagit

Deliverables:

  • Fully developed elearning or ILT module,

  • Beta test version

  • Facilitator and learner guides

  • Audio scripts

  • SCORM/xAPI files

Step 5: Evaluation & Continuous Improvement

I evaluate learning effectiveness using Kirkpatrick’s 4 Levels, learner analytics, stakeholder surveys, and performance data. I create reports that translate data into insight, highlighting content gaps, learner challenges, and recommendations for revision and scaling.

Activities Included:

  • Conducting pre/post assessments and surveys

  • Analyzing LMS data (completion rates, quiz scores, time-on-task)

  • Gathering stakeholder feedback

  • Revising content for re-deployment

Tools Used:

  • Google Analytics

  • LMS dashboards

  • xAPI,

  • Power BI,

  • Excel

  • Kirkpatrick Model Templates

Deliverables:

  • Evaluation report

  • Performance dashboard

  • Content improvement plan

  • Lesson learned summary

  • Sustainability recommendations

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